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Terms and Conditions


Healing Oasis Kids’ Privacy & Cookie Policy


Welcome to the Healing Oasis Kids' Privacy Policy.

Healing Oasis Kids respects your privacy and is committed to protecting your personal data. This Privacy Policy will inform you as to how We look after your personal data when you visit our Website. 

Your access to and use of the Website constitutes your agreement to this Privacy and Cookie Policy and in so doing you are agreeing to the Terms contained therein.


1.  Privacy Policy

We are committed to protecting your privacy; We do not provide your details to third parties (see1.15). This Privacy Policy informs you as to why We collect your personal information, what We collect and what We do with it. As much as possible, We use your personal information to offer you products and services that are likely to be relevant or useful for you.

1.1.  By visiting our Site and/or registering your details with, you consent to us collecting, storing, using and (if applicable) transferring your personal information in accordance with this Privacy Policy.

1.2. may modify this Privacy Policy. We will post those changes on this page to keep you aware of the way We collect, use and disclose information. You also acknowledge and agree that it is your responsibility to monitor the Website for the posting of modifications.

1.3.  On this Website the following information may be collected and processed:

  • information that you provide to Us when you purchase our courses, register your details with to receive our services or free products, to be updated about our offers such as new courses, as well as fill in forms on the Website;

  • information about you which you include in any e-mails or letters that you send to Us;

  • information about your usage of the Website; and

  • information about your computer hardware and software that is automatically collected by Us. This information can include: your IP address, browser type and operating system, domain names, access times and referring website addresses. This information is used by Us for the provision of products and services, to maintain quality of the Website and to provide general statistics regarding use of our Website.

  • information to provide, analyse, administer, enhance and personalise our services and marketing efforts, to process your registration, your recurring payments, and to communicate with you on these and other topics. 

1.4. may use such information as set out above in 1.3 for the following purposes;

a)    to determine your general geographic location, provide localised content, provide you with customised and personalised viewing recommendations for titles and shows We think will be of interest to you.​

b)    to analyse and understand our audience, improve our service (including our User interface experiences) and optimize content selection, recommendation algorithms and delivery.​

 c)   to communicate with you concerning our service so that We can send you news about, details about new features and content available on, special offers, promotional announcements, consumer surveys, and to assist you with operational requests such as password reset requests. These communications may be by various methods, such as email, push notifications or over the YouTube channel.

1.5.  In order to process your purchase of a course or carry out other sales transactions, We will ask for bank account and payment card details. This information is managed by our third-party supplier Limited using a secure payment method.

1.6.  We encourage you to read the privacy statements of the third-party websites, which are linked to our Website so that you can understand how those websites collect, use and share your information. We are not responsible for the privacy statements or other content on websites outside of the Website.

1.7.  Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through public message boards, this information may be collected and used by others and which is outside of our control.

1.8.  We collect and use your personal information to operate our Website and deliver the services you have requested. We also use your personal information to tell you about other products or services available from We might also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

1.9. We may share data with our affiliates, franchisees, suppliers, customers with whom We have contracted to provide services to you and other third parties to whom disclosure is necessary to enable Us to process your orders and provide you with any service to which you have subscribed via the Website.

1.10.  We may share data with trusted partners to help Us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All of those third parties are prohibited from using your personal information except to provide these services for Us, and they are required to maintain the confidentiality of your information.

1.11.  We review the Website’s pages and links our customers visit in order to determine what services are most popular. This data is used to deliver customised content and advertising to you as a customer when your browsing behaviour indicates that you are interested in a particular subject area.

1.12.  We will disclose your personal information, without notice, only if required to do so by law, or court order or in the good faith belief that such action is necessary to:

  • obey the law or comply with legal process served on Us;

  • protect and defend the rights or property of; and,

  • act under serious and immediate circumstances to protect the personal safety of Users of our Website, or the public.

1.13.  If you are concerned that the information We hold about you needs to be updated, please contact Us and let Us know what details you would like to have updated.

1.14.  We are careful with your personal information and secure it from unauthorized access, use or disclosure. 

1.15.  If you are concerned that personal information may have been inadvertently provided to or collected by, please contact Us immediately at so that We may take appropriate steps to remove such information from our database.

1.16.   If you fail to provide personal data

Where We need to collect personal data by law, or under the Terms of a contract We have with you, and you fail to provide that data when requested, We may not be able to perform the contract We have or are trying to enter into with you (for example, to provide you with goods or services). In this case, We may have to cancel a product or service you have with Us but We will notify you if this is the case at the time.

2.  Newsletters

We may in future create a Newsletter or send our customers updates on events or developments concerning Healingoasiskids Ltd. Newsletters will be available to Registered Users to the Website. Newsletters may include information from our business partners.

If you subscribed to our newsletter but do not want to receive it in the future, please follow the “unsubscribe” instructions contained in the newsletter, which will include an individualized link to your subscription information.

3.  Cookies

Information We collect from you

As with most Websites, We use “cookies” to help you personalise your online experience.

3.1.  General comments

By using this Website (“the Website”) you agree and consent that We and third parties can store and access cookies, IP addresses and use other tracking technology methods to enable the functionality of the Website, to collect aggregated data about Website usage, to improve your online experience and manage and to adapt and target our communications with you.

If you choose to disable cookies this may affect your use of our Website. Please note that each browser is different, so check the ‘help’, ‘options’ or ‘preferences’ menu of your browser to learn how to change your cookie preferences.

3.2.  What is a cookie?

A cookie is a small text file that is stored on your computer by a webpage server. Cookies cannot be used to run programs or deliver viruses to your computer.


Cookies are specifically tailored to your needs and can only be read by a webserver in the domain that issued the cookie to you. One of the primary purposes of cookies is to save you time.


Cookies allow a website owner to distinguish the activities carried out from your device from other users of that website. Each website can send its own cookie to your browser or device if your browser’s preferences allow it. To protect your privacy your browser only permits a website to access the cookies it has already sent to you, and not the cookies sent to you by other websites.

3.3.  How do we use cookies?

We use cookies for different purposes: to provide you a seamless service or complete a purchase, or where you do not complete a purchase (so We can inform you of this and provide help) and other cookies to improve our use of communications to you to make them relevant to you.

Some cookies are “functional cookies”, for example enable you to log into secure areas of our Website, progress or complete a purchase or make use of other online services We provide. Please be aware that if you disable these cookies the result is that you may not be able to use our Website fully or at all.

We may also use “analytical” or “performance” cookies, which allow Us to count the number of visitors and observe how visitors move around our Website. We aggregate this data and analyse it to improve the way our Website works and the user experience, for example, in improving the Platform’s layout and design.

Cookies also help Us to recognise you when you return to our Website, enabling Us to personalise our content for you, address and greet you by name and remember your preferences (for example, your choice of language or region) and to identify to Us where you do not complete a purchase (so We can inform you of this and provide help, where appropriate).

3.4.  How to manage cookies on your computer?

As a rule, cookies will make your browsing experience better. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or referring to the About Cookies website which offers guidance for all modern browsers. If you choose to decline cookies, you may not be able to fully experience the interactive features of our services or Website.

4.   Contact us:

You can contact by email on

Healing Oasis Kids Ltd. is is a registered company at

7 Bell Yard



United Kingdom

© 2021. All rights reserved 

See also our Website terms and conditions and the terms of sales. cancellation and refund policy.

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