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Terms and Conditions


Terms of Sale, Cancellation and Refund Policy

Your purchase from this Website constitutes your agreement to these Terms of Sale, Cancellation & Refund Policy. By purchasing from our Website and using it, you are agreeing to the Terms of these Terms of Sale, Cancellation & Refund Policy.

Our terms

1.  These terms

Why you should read them. Please read these Terms carefully before you submit your order to Us. These Terms tell you who We are, how We will provide products to you, how you and We may change or end the contract, what to do if there is a problem and other important information. 

2.  Information about us and how to contact us

2.1.  Who we are?

We are Healing Oasis Kids a company registered in England and Wales. Our company registered office is at 7 Bell Yard London, WC2A 2JR.  You can contact Us by writing to Us at

2.2.  How we may contact you?

 If We have to contact you, We will do so by writing to you at the email address you provide.

2.3.  "Writing" includes emails. When We use the words "writing" or "written" in these Terms, this includes emails.

3.  Our contract with you

Our acceptance of your order will take place when We email you to accept it, at which point a contract will come into existence between you and Us.

4.  Our rights to make changes

We may change the product:

  • to reflect changes in relevant laws and regulatory requirements; and

  • to implement minor technical adjustments and improvements, for example to address a security threat. These changes will not affect your use of the product.

5.  Account Registration and Purchase Payment: online courses are available only by subscription for one (1) year  of online streaming.

5.1.  By purchasing our courses and completing the registration form, you acknowledge and agree that:

  • You must be at least 18 years of age to use this Website. By using the Website and agreeing to these Terms and Conditions, you represent and warrant that you are 18 years of age or above. 

  • You are representing to Us that you are providing true, accurate, current and complete information about yourself as prompted by the registration or sign in form available on our Website.

5.2.  Access to our courses is subject to a purchase fee. This fee is payable in pound sterling (£) or other currency as applicable. We accept payment with Visa, Mastercard, debit card.

5.3.  You will be required to provide your payment card number and other information at the time of your initial purchase. Your payment card will automatically be charged at the time of your purchase and you thereby authorise to charge your payment card for the then-applicable purchase fee.

5.4.  This fee is non-refundable except as provided in Section 10 below (Cancellation and Refund Policy”).

5.5.  By purchasing courses from you create your personal account and you will be a Registered User. After your payment has been accepted, you will receive an email which includes a link to your account in our Website, from m where you can online stream your courses for one (1) year.

5.6.  If is for any reason unable to effect automatic payment via your credit card, will attempt to notify you via email and your account will be disabled until payment is received.

5.7.  As a Registered User, you are required to choose a password, provide your email address, and you may be asked for additional information regarding your account. You are responsible for maintaining the confidentiality and security of the password and all other account information, and you are fully responsible and liable for all access to and use of the Websites and the services that occur under your password or account. You agree to:

  • immediately notify Us by e-mail to of any unauthorized use of your password or account or any other breach of security

  • ensure that you log out when you leave your account;

  • not share your account details or the course material with anyone;

  • will not be liable for any loss or damage arising from your failure to comply with this section.

5.8.  You acknowledge and agree that may access, preserve and disclose your account information and User Content if required to do so by law or in a good faith belief that such access, preservation or disclosure is reasonably necessary to:

  • comply with legal process

  • enforce this agreement

  • respond to claims that any Website Content violates the rights of third parties

  • respond to your requests for customer service or to protect the rights, property or personal safety of, the other users of the Websites and its services, and the public. However, under no other circumstances will intentionally disclose your account information to any third party except as otherwise provided in our Privacy Policy.

5.9.  Full access to the Website and its services is available only to Registered Users..

5.10.  You can subscribe to receive our free products and newsletter if you wish by filling in the sign-in form.

5.11.  We are not responsible for delays outside our control. If our supply of the products is delayed by an event outside our control then We will contact you as soon as possible to let you know and We will take steps to minimise the effect of the delay. Provided We do this We will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact Us to end the contract and receive a refund for any products you have paid for but not received.

We may suspend the supply of products to you for the following reasons:

  • deal with technical problems or make minor technical changes;

  • update the product to reflect changes in relevant laws and regulatory requirements

5.12.  Licence of digital goods

For any digital goods purchased you will be granted a non-exclusive, non-transferable licence to use the course content solely for your own personal purposes. We shall remain the Owner of all the intellectual property rights in the digital content.  Unless otherwise stated, We claim intellectual property over the content of the Website and material in the Website. You may display and view the Content on a computer screen, download or print off one copy of any permitted page(s) from our Website only for your personal use subject to the restrictions set out below and elsewhere in these Terms of use.

You must not:

  • reproduce, edit, modify, copy, distribute or use for commercial purposes any Content of the Website without the written permission of​

  • In these Terms and Conditions, Content means any text, graphics, images, audio, video, software, data compilations, page layout, underlying code and software and any other form of information capable of being stored in a computer that appears on or forms part of this Website, including any such content uploaded by Users.

6.  Our rights to end the contract

6.1.  If you break the Terms and Conditions of the website, you are liable to compensate us for any loss that incurs as a result of your breaking the contract.

6.2.  If we decide to withdraw the product, existing subscribers will continue to use the outgoing product for the remining time of their subscription after which it will cancel out.

7.  How we may use your personal information

We will only use your personal information as set out in our Privacy and Cookie Policy.

9.  Other important terms

9.1.  We may transfer this agreement to someone else. We may transfer our rights and obligations under these terms to another organisation.

9.2.  You need our consent to transfer your rights to someone else. You may only transfer your rights or your obligations under these Terms to another person if we agree to this in writing.

9.3.  Nobody else has any rights under this contract. This contract is between you and Us. No other person shall have any rights to enforce any of its terms.

9.4.  If a court finds part of this contract illegal, the rest will continue in force. Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

9.5.  Even if We delay in enforcing this contract, We can still enforce it later. If We do not insist immediately that you do anything you are required to do under these Terms, or if We delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent Us taking steps against you at a later date. For example, if you miss a payment and We do not chase you but We continue to provide the products, We can still require you to make the payment at a later date.

10.  Cancellation and Refund Policy

10.1.  If the course you purchased is not what you were expecting, you may apply for a refund in writing by email to provided that;

a) We receive your application within 14 days of the date of your purchase of the course for which you are seeking a refund And

b) Not more than the first two sessions of the course you want refunded have been streamed online.

c) A refund application must meet BOTH criteria (a & b) in order to be considered.

d) At our discretion, if We believe you are abusing our Refund Policy, We reserve the right to deny your refund, ban your account, and/or restrict all future use of this Service. If We ban your account or disable your access to a course due to your violation of these Terms, you will not be eligible to receive a refund.

10.2.  When your refund will be made

 We will make any refunds due to you available as soon as possible. We endeavour to make your refund within 14 days of receiving your request.

10.3.  How we will refund you

We will refund you the price you paid for the products by the method you used for payment. However, We may deduct any processing fee that We are charged by our third-party payment providers for refunds.

11.  Law and Jurisdiction

The content of this Website, your access to and use of it and any agreement and/or non-contractual obligations arising out of or in connection with it, including all disputes, shall be governed by and construed in accordance with, the laws of England and Wales and shall fall within the jurisdiction of the courts of England and Wales.

12.  Contact us:

You can contact by email on

Healing Oasis Kids Ltd. is a registered company at

7 Bell Yard



United Kingdom


© 2021. All rights reserved 


See also our Website Terms and Conditions as well as our Privacy and Cookie Policy.


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